Personalization Mall surprisingly allows anyone who is willing to visit their site to use this Coupon Code. They are doing VERY GOOD JOB and deserve 5 stars. They just keep blowing me off via email. Could you please provide your order number so that we can assist you further? I haven't gotten and emails stating they have been shipped or anything. Same as almost every other reviewer here. Tomorrow contacting VISA to file a dispute for refund. Well, you guessed it -- no handles! Very disappointed. Rest assured, we do still expect your order to arrive in time for Christmas. Today's top coupon code: Free Economy Shipping on $100. The package has arrived. It looks like we were able to connect today and resolve your issue to your satisfaction. They absolutely do not respond to emails. NOT SURE HOW YOU STAY IN BUSINESS. At time of sale 7-10 days delivery. I am seeing some recent movement on your tracking info as recently as today 12/22. How do I check my tracking to see where my package is!! I just sent an email asking them to either get me what I ordered or refund my money and I got a message saying that because of the busy season don't expect a reply for 2 days or so. This place is the worst ever. Hey, Linda. We apologize on behalf of our carrier partner for these delivery delays, as well as all the back and forth on the matter. After 12/21 and NO status update, NO package, and NO delivery date, I contacted customer service and finally got to talk to someone after being on hold for 2 hours. I will forward your order details and concerns to our customer service management team immediately so they can review. Company profile page for PersonalizationMall.com LLC including stock price, company news, press releases, executives, board members, and contact information Where is my order????? We are thrilled to hear you are enjoying your personalized gift. Much MORE THAN BEFORE!!) Their shipment is bad to Canadian orders. Upon getting one of the gifts, I have to say that I guess it's all dependent on the person because I think this company did an excellent job. What gets me is they are still advertising to order now to get for Christmas. personalization mall coupon codes 30 off & Personalization ... DISCOUNT (20 days ago) If you are planning to do some shopping in the not-so-far future, Personalization Mall will be providing a 30 off Coupon in August, 2020. I placed my order on Nov 28th & still have not rec'd it. I trusted PM with my Christmas order because they are a part of such great companies like 1-800-Flowers, Harry & David, and the Popcorn Factory. I will forward your order details and comments to our customer service management team immediately for review. You may continue to request a refund via email or phone with our customer service team if you so choose. Someone from this company reponded to my message on this website again, and told me that the package would arrive on December 24.Today is December 24. We appreciate your continued patience, Charlene. You always get FREE Personalization! Hey, Alicia. Never again will I consider making a purchase from this company. This place is a rip-off. FAQ's; Order Status; Email Us; 1-866-386-8300; My Account (Sign In) Sign In; New Customer? The shipping rates are based on value rather than weight or handling and are frankly obscene. Terrible place. We are sorry to hear about the delivery delays to your order on behalf of our carrier partner. It is now 12/23/20 and I have yet to have my order or a simple response from my emails. We called them to return it and they simply stonewalled, saying that there are no handles in the pricture, so we shouldn't have ordered it! This fragile item was barely wrapped in any packaging material, of course it was going to break! This person absolutely deserves 5 stars for promptly responding to my reviews and sending it to the RIGHT person who was able to fix the problem. UPDATE: July 22, 2020: Bed Bath & Beyond entered into a settlement agreement with 1-800-Flowers regarding the sale of PersonalizationMall.com. Always Free Personalization Fast Turnaround 1-2 Days Need Help? Recent recommendations regarding this business are as follows: "Do not order from Personalization Mall if … I planned to used these items as Christmas gifts for my family members. We appreciate your continued patience, Linda. They will reach out directly if necessary. He let me know that he thought my orders had been lost by carriers, so he entered the replacement for me. Don't waste your $ or your time with these folks. Emails, emails, excuses, however I still have not received my order. Sluit je aan bij 229 anderen die al een review hebben achtergelaten. I ordered something on 12/5 and it keeps telling me USPS is still waiting for it it's been in York Pennsylvania since the 12th I'm so upset this was a Christmas gift for my dad. On December 22, i got and FeDex Tracking number. Ordered some Christmas and bereavement gifts on November 28, 2020. Can you please provide your order number so that I can help investigate and escalate your concerns accordingly? We have Personalized Gifts for all of Life's Celebrations! We appreciate your continued patience, Courtney. I tried contacting the company and have never received a response. I could’ve driven the hour and a half to Monroe NJ and gotten it myself. Classic bait and switch. If there is anything else we can do to help please let us know. See BBB rating, reviews, complaints, & more. Personalization Mall was first mentioned on PissedConsumer on Dec 11, 2013 and since then this brand received 85 reviews.. Personalization Mall ranks 368 of 3108 in E-commerce category. Thank you all!! This company has the worst customer service available. Encuentre la mejor selección de fabricantes personalization mall y catálogo de productos personalization mall baratos de alta calidad para el mercado de hablantes de spanish en alibaba.com I will able to give my family this WONDERFUL GIFT tomorrow!! Today is December 22nd and my order still not here. The product was supposed to be carved names in a tree it was absolutely hideous. They put you on hold until you give up and hang up. At Personalization Mall you'll find exclusive designs and options you won't see anywhere else. You can’t get any service over the phone and they never call you back. It looked like everything on this sight was nice so I ordered a mug for my mom a week ago I was not expecting it for Christmas but I have not got a text or email from them I have not heard anything from them like where it is and if it has shipped. Can you please provide your order number so that we can assist you further? You always get FREE Personalization! Upcoming Occasions. Hey, JT. I have all positive reviews on google I'm never one to post bad things. Ordered gifts for a 21st bday on 11/30. We are very sorry to hear about these issues with your order. Fortunately, I had another gift to give my son so he would at least get one gift for Christmas. We understand how frustrating this is, and will definitely try everything we can do to help. Emailed the company the night it came, no response. Hey, Georgiana. I would’ve ordered somewhere different if I knew ordering on December 6th meant it wouldn’t be here by Christmas. Twoje doświadczenia mają znaczenie. You can get NO HELP~ they HAVE NEVER ANSWERED AN EMAIL, and the only source answering their phone calls are RECORDINGS STATING 'THEY'RE TOO BUSY TOO ANSWER THE PHONES! Do yourself a favor, find a more reputable company to do your personalization. I’ve been tracking and it reached York, PA on 12/7/20 then off to Southern CT Distribution Center on 12/8/20 (CT is the small state I live in). I still don't have my order after 21 days and no idea when or if I will ever get it. Secondly, i also gave 5 stars for Jeff Chun who put his efforts to solve the issues. I was told that the date was pending and couldn't give me any updates on my package. 516 mil Me gusta. Just nasty. I was promised my items for December 1st. Right now I wouldn’t even give them a 1 star review. Horrible customer service - I ordered a Christmas present on 11/30 and I still haven’t recieved it 3 days until Christmas and I keep getting the runaround with no tracking updates. It has been sitting one state over for over 2 weeks??? Hello, Joanne. I was able to check status on my order. They are quick to take your money but yet you can’t get your items. Online Shopping in Burr Ridge, IL. I had to take the initiative and reach out to them to request some assistance on locating my package. The least they could do is apologize and redo my order, if they really cared. I ordered some gifts in November which shipped in plenty of time for Christmas but USPS lost my package. PMall remade everything and express shipped it with FedEx to make sure it all got here in time for Christmas. Thanks for reaching out and providing your feedback. Your experience can help others make better choices. On hold at hours at a time. Thanks. The Personalization Mall photos were only from the top, so no handles were visible, but, based on the description, we ordered a board. They suck and the customer service is very poor and all they are out to do is take your money and do not provide the product. The Better Business Bureau will be getting a phone call from me. Hey, Breanna. | Read 41-60 Reviews out of 489 Free ... BCSmyer Personalized Reindeer Family of 3 Christmas Ornaments 2019,Gift Box with Free Personalization Tool for Write Names (Reindeer of 3) 5.0 out of … Ordered several things Dec 8th so I would get it in time for Christmas, well nope just got a email saying they would not be here until Dec 27th which is after Christmas. And you can preview your personalized items to see exactly how they will look before placing your order. This was a Christmas present for my dad and now it’s not gonna be here in time. Personalization Mall doesn't know!Classic Bait and Switch scam. The customer service rep is saying my first order was received via fed ex on the 15th. I only received part of my order. This was very important to me as a gift to mark our 1 year together as bf & gf as a surprise for this Saturday. Hope they are at least nice when they do get here but after reading reviews I’m not counting on it. I agree with the other reviewers that have written something. So, my item has not moved since 12/4/20?? This is ridiculous. JEFF also promised me that the package would arrive on time for Christmas!I used the FedEx tracking number to check the status. Same things I am reading happened to me....my item arrived broken last Saturday, 12/19. LIE. I can't believe I have to give a star rating to something I believe is a huge scam. This is absolutely ridiculous! Únete a las 472 personas que ya han opinado sobre Personalization Mall. The customer service has been extremely terrible. Hoeveel sterren zou jij Personalization Mall geven? Horrible company buyer beware. Never ordering again. The WORST customer service EVER!! Still waiting on my package....when is it coming? We are very sorry to hear about these issues with your order and can definitely understand your frustration. No response from customer service! You guys must be overwhelmed with A LOT OF UNEXPECTED THINGS! Thats person forwarded my message to the customer care team.On December 21 evening, i got an email from Jeff Chun. I called customer support and emailed them but couldn't reach anyone. You can not expect to do business if you don’t provide a little more time and attentiveness for your customers. I'm so excited to gift these items. Ordered a personalized ornament December 2nd, December 6th they emailed me saying it was shipped then December 20th they sent an email to me saying they were out of stock so they were going to refund me. Nobody answers the phone there. They charged almost 12 dollars for shipping. I will never order anything from this place again. DO NOT SHOP HERE. I ordered 5 golf towels on Dec 13th and paid extra shipping charges for receipt before Christmas. I wish I would have read the reviews before ordering from this company. the only reason I am giving them a 1 on the ranking is there is no 0. I will forward your order details and comments to our customer service management team so that they can review this. No gifts to give nephew on bday. I'm going to forward your order details and comments to our customer service management team immediately so that they can review further. Hey, Morgan. I have just sent another email but from the looks of the reviews....I highly doubt they will return the email. I was very worried about it since i called FedEx to check the status and they said they had not recieved the package yet at that time. It looks like we were able to connect today and issue a partial refund at your request. It is December 23rd. Impressive!!! Thanks for your continued patience, JT. We apologize for the confusion here, as well as the delivery delays on behalf of our carrier partner. Bereavement gifts on November 28, 2020 told it would have been on hold for 30 minutes, the is... 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