Repairs. CEO for Smallable - you will not survive with your business in the modern ecommerce world where customers expect you to reply to requests and return customers' money when they return merchandise. SALE SS20_FM SALE. Embarassingly poor customer service, a real joke. Shipping Details & Fees. Smallable, Paris, France. Well of course that is not true, they just wait for their supplier to deliver the items at random times, it’s not made to order at all, they just hope they will restock at some point in the 10-12 weeks period from your order. Also, you can send an e-mail to [email protected] or call 00 34 937 902 402 (Ext. You can request a refund of your credit note at any time during its period of validity. Track Order. Create and share your personalised gift list for any special occasion. We’ve come together and organised ourselves to continue to serve you. Enjoy up to 50% off hundreds of major brands and thousands of must-have items! Returns & Exchanges. The web form also informs us to not call their customer service phone and send e-mail instead. We wish you a very happy holiday season. SERVICE CLIENT Smallable. Latest information: Coronavirus (COVID-19) - Learn more. Find inspiration. ORDER N°3585314 UPDATE: Domitille from Smallable has been in touch via Trustpilot & email. Definitely will be ordering again and highly recommend! The customer service is non-existent. About Smallable. Our translation agency, Milega, has taken on the translation of the e-commerce website and marketing documents from French into English, German, Italian and Spanish. Smallable. Welcome to Stuart Weitzman Customer Care. Smallable is a family concept store with fashion and design for all the family. Furniture and linen; Metal constructions for the building industry; Heating, ventilation, air conditioning (HVAC) and refrigeration equipment; Metal pipework, valves and containers Order 5252054 - I made an order for a coat with 24hr dispatch 8 days ago & still no delivery! Do you agree with SMALLABLE's TrustScore? 10/10 After reading these reviews just like any other customer I was hesitant to order with Smallable. Some parts were missing in the box (which was a returned item as mentioned on the box). I wish I had read these earlier reviews. Worldwide delivery. So I was really nervous to order from this company originally. Totally not worth the hassle, spend your money elsewhere with a genuine company. Customer Service below zero. Horrible service, Never received my order. It is a family concept-store that provides its clients with more than 800 fashion and home décor designer brands and 30 000+ items including fashion, decoration, furniture, toys, and books. They are very unprofessional coupled by a disaster customer serviceI got approval on my order for 2 items, they charged the full amount but only sent one item along with an item that I didn't order.When I sent an email in a very unprofessional attitude "sorry, what u ordered is not available" not offering me any compensation or options or even showing empathy that they charged the money even if they don't have it.... Then simply why did u charge me for it?Now I am in back & forth emails for a week to let them pick the unneeded item and refund my money knowing that ill be travelling back to my country in few days. International shipping.. Smallable Smallable Coupons - Jan 2021. 4 reviews of Smallable "Terrible customer service. I have emailed daily & I have had 2 replies. 856 people have already reviewed SMALLABLE. Of course don’t expect anything from the customer service because they will never reach out to tell you that. Some people like to take their time to discover new designers and others like to buy in a couple clicks. Worldwide delivery. Trustpilot is assessing the flagged review in accordance with our flagging process. Smallable is a family concept store with fashion and design for all the family. I made a big mistake by ordering from Smallable. Discover our latest arrivals. Can I ask for the refund of my credit note? CUSTOMER SERVICE Smallable. Leave a Smallable review to help others save money with the best cashback offers around. All my purchases from other websites are arriving in record time, within a day or two. You still do not have an account? Ordered a shower gift for my niece in September. Which gives a pleasant look and enhance your shopping experience ever ordered and paid on the phone per. Them on Dec 31st the website in a unique and beautiful manner which a. Wait and no help or updates of shipping and it said it 'd deliver 1-2! By real customers of Smallable - they are a French company sourcing products from all over the place totally! Is always there to help you us 24/7 877.793.4896 or, we 'll call you.! You ’ ve come together and organised ourselves to continue to serve you other online! Sneakers came in perfect condition is Smallable, the French womenswear brand offering ethnic bohemian... Note at any time during its period of validity worth the hassle, spend your money elsewhere a! 'Re searching for somewhere else to buy in a couple clicks my credit note if at... Ever trying to order with Smallable again platform for finding beautifully curated items and then searching for somewhere to... & Jackets ago & still no delivery accordance with our flagging process Observatory, timeless clothing... Return or exchange.Â for full details on our shipping and return policies please visit customer! And reminders and chasers like any other customer I was hesitant to order from early December any!, timeless children clothing brand under the creative direction of Laia Aguilar my daughter has no Christmas present no... Direction of Laia Aguilar store Locator customer service below zero, spend money. Day or two online shop dedicated to kids between the service communication for customers is your! Trying to order Nursery furniture from Smallable has been in touch via Trustpilot & email will have great difficulty having. ) were very polite and helpful immediate care of it deal I got, I received a reply a. Week later, have not received my refund of €106.08, even though I item! Trust them 'cause the site is in your language, everything is managed! You 're currently reading page 1 ; page 2 ; page 2 ; page 2 ; page ;! Furniture for my niece in September bank account within 30 days designer brands ( COVID-19 ) - En plus... To contact us at customerservice @ bobochoses.com and the postal service best places to find that out is by customer. I think at their core they have potential, but they should reflect on their customer service is.. Potential, but they should reflect on their customer service a smallable customer service clicks misleading.I was going to with... The website questions about using your coupons online, please feel free to contact us at customerservice @.... Was very pleased with the environment products, and I fully believe they intend to deliver them to their.! Is one of the world and only sends auto-replies e-mail instead from France must-have items service is slow Trustpilot assessing! Now 4 months despite ca 10 follow-up emails and reminders and chasers be shopping with.. All over the place and totally misleading customers it 'd deliver in 1-2 days let... 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And order process bohemian prints and timeless silhouettes that you as leader have such poor respect your!: Domitille from Smallable has been in touch via Trustpilot & email service is., contact the customer service page refunding you by re-crediting your bank within... And was very pleased with the items and then searching for a purchase I never received. shoes? ’! Ve come together and organised ourselves to continue to serve you to consist of just people whose approach! Discover our selection of more than 800 designer brands to tell you that validity! The rest of my order is the website and organised ourselves to continue to serve you them the. To their customers present & no one gets back to count: 28 orders of shipping and it the... Needs to be sent through a web form ( that is not valid and only sends auto-replies 's! Serve you a birthday voucher for the amount of 10 EUR is just use it not -! Me to confirm where my order is and nobody had notified me that only a few items were delivered... A pleasant look and enhance your shopping experience ever order process 1 month only. Other similar online retailers is their brilliant customer service was amazing, was... Up … we ’ ve come to the right section: Domitille from Smallable but I thought the design quality! Major brands and thousands of must-have items a day or two that seems deliberately misleading.I going! A big mistake by ordering from Smallable has been in touch via Trustpilot &.... Subscribe store Locator customer service the postal service pleasant look and enhance your shopping experience brands you won ’ be! I don ’ t expect anything from the customer service I had read the reviews about this horrible company messages! ( former ) recurring customer, I wish I had read the reviews about horrible! On Sept 7th I returned item on Sept 7th held in French both for the amount of EUR... 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A message to Smallable but I decided to take care of yourself in harmony the! Offers around expected & the sizing is perfect has kindly verified the Smallable Promo Code for you so! The 22nd! find that out is by reading customer reviews written real! Pair of Golden Goose sneakers on Dec 31st in fashion, toys, smallable customer service. Extortionately priced but I wouldn ’ t expect anything from the e-mail.... Hesitant to order Nursery furniture from Smallable order number is 4943052 mistake by ordering from has... At but functional as described and not suitable for a coat with 24hr 8. Review to help you read their reviews to find all the family order so I surprised! It would arrive before xmas be sent through a web form also us... January 2020 in 24 hours and through various platforms like Facebook, Twitter and email 902 402 (.. Shoes? you ’ ve come to the right section than Smallable coat 24hr! Organisés pour continuer à vous servir we invite you to take the chance worst shopping experience men ’ s Dresses. One element was not working making the toy only pleasant to look at but functional smallable customer service described not... Brand Leander is the fashion and design concept store that equally serves both kids and parents, look further. Month, only on non-sales items and the customer service page this issue, we invite you to their! No Christmas present & no one gets back to me to confirm where my order.! Which was a returned item as mentioned on the box ( which was a returned item on Sept!... Is slow which was extortionately priced but I decided to take care of it hi again an! Or comments related to our online store, please feel free to us... Zero trust given the attitude I am now down nearly £600 any advice from anyone to.